Shipping policy
Shipping Policy
Ashley Singh Design
Effective Date: 09/09/2025
Thank you for shopping with Ashley Singh Design! We take great care in packaging and shipping our home décor pieces to ensure they arrive safely and beautifully.
📦 Processing Times
-
All orders are processed within 2–5 business days after the order is placed.
-
Orders are not shipped or delivered on weekends or holidays.
-
You will receive a confirmation email with tracking details once your order has shipped.
🚚 Shipping Rates & Delivery Estimates
We currently offer standard domestic shipping within the United States.
-
Standard Shipping: 3–7 business days after dispatch
-
Shipping rates are calculated at checkout based on your order total and delivery location.
Please note: delivery delays may occasionally occur due to high order volume, weather, or carrier issues.
🏠 Shipping Address Guidelines
-
Please ensure all shipping information is correct at checkout.
-
We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
-
If you notice an error in your shipping address, please contact us immediately at ashley@ashleysinghdesign.com.
📦 Order Tracking
-
Once your order ships, you’ll receive an email with a tracking number.
-
Tracking updates may take 24–48 hours to appear after shipment.
📬 Missed or Lost Deliveries
-
Ashley Singh Design is not responsible for lost, stolen, or unclaimed packages marked as “Delivered” by the carrier.
-
If your package is lost in transit or arrives damaged, please contact us within 5 days of delivery at ashley@ashleysinghdesign.com, and we’ll do our best to assist you.
🚫 No International Shipping
At this time, we do not offer international shipping. We only ship within the United States.
📩 Questions?
If you have any questions about your order or shipping, please reach out to us:
📧 ashley@ashleysinghdesign.com